Refund Policy
EmberEase Refund Policy
At EmberEase, we're committed to your personal growth and transformation. We understand that sometimes, a product may not meet your expectations or you may have second thoughts. While we can't offer full refunds due to the digital nature of our products, we do have a policy in place to ensure your satisfaction.
Refund Eligibility
If you're not completely satisfied with your EmberEase ebook, you may be eligible for a partial refund within 14 days of your purchase. To be eligible, you must have accessed less than 25% of the ebook content.
How to Request a Refund
To initiate a refund, please email us at contact@emberease.com with your order number and the reason for your dissatisfaction. We'll review your request and get back to you within 3 business days.
Refund Amount
If your refund request is approved, you'll receive a 50% refund of the purchase price. The refund will be processed to your original payment method within 10 business days.
Bank Processing Time
Please note that it may take additional time for your bank or credit card company to process the refund and post it to your account.
Exceptions
This refund policy applies to all purchases made through EmberEase, including sales made through third-party platforms.
Contact Us
If you have any questions about our refund policy or if more than 15 business days have passed since your approved refund, please contact us at contact@emberease.com.